Audio Conversion Questions

Good question! In most cases our standard level of service will be sufficient. However in some cases, it will make sense to consider our advanced service which will take a little longer and cost a little more but result in a better outcome for your audio tape. If there’s a tape that may merit from such attention, we can advise you and be guided by you in advance.

We are proud to have repaired and restored many hundreds of audio tapes of the years. Typically we see audio tapes that are damaged and broken. Perhaps they are wrinkled, twisted or torn? Sometimes they jam when you have tried to play them. We sincerely hope that they aren’t but if they are, there’s no need to worry. We can help there. We’ll do our very best to rescue your audio tapes. At one end of the spectrum, it could be careful re-splicing that’s needed.

At the other end it could be something more technically demanding such as sticky tape syndrome. Sticky-shed syndrome is a relatively common condition caused by the breakdown of the magnetic tape. Once penetrating the cassette case, it can do a lot of damage if not treated soon enough.

We’ve also seen a similar thing on many occasions with reel to reel audio tape.
We offer this service for most formats of audio – including compact cassette, reel to reel (including ¼ inch tape), compact cassette, vinyl record, audio tape, micro cassette, cassette tape and digital audio tape. We are sometimes also asked to look at recovering audio from damaged CDs, though it is not very easy or possible.

Pricing per item enables us to be cost effective which is a benefit we pass on to our customers. We charge by the number of items, irrespective of whether it is full or not as short duration tapes still have a setup and transfer time and cost attached to it for us. It also means that you don’t have to waste time in advance calculating in advance how much content is on each item!

Well, we use CD format which is supported by almost all CD players but there can always be cases where due to a conflict between the player manufacturers that CDs will not play. So although we try our best, we can always promise disc compatibility with your CD player.

The good thing is that we’ve made life really simple for you at Supaphoto!
We just ask you to count the total tapes or DVDs that you have really.

Each item is for a specific quantity of items — an item can be either a single video or audio tape, a single cine or audio reel or 25 photos. So if you have one VHS tape, one audio tape and 25 photos – then you have 3 items in total – Could not be easier!

Our item costing service will cover the vast majority of people needs. We are able to convert most consumer types of audio including standard compact cassette tapes, mini cassettes, micro cassettes, DAT tapes and vinyl and everyday 2 track ¼ inch reel to reel audio.
In rare cases, a reel to reel recording may have more than 1 hour of recorded material on it. This can be the case where material is recorded at very slow rates to maximise tape capacity in the day. In such cases, to maintain our levels of service and the quality of the outcome, an additional charge would be quoted for at time of transfer for the reel in question and you will be notified. We would not start on it without your approval though.

You can also contact us for our help converting memory cards with audio.

We are able to convert most types of audio format with us, including compact cassette, quarter inch reel to reel to tapes, portable dictaphone tapes, DAT, Mini Disc and vinyl to digital/CD.

For all types of media we will also strive to carry out the core requirements of a transfer within our standard price. In the case of audio for example, our goal is always to capture the audio as faithfully as possible. Where a recording and would like specific bits taken out – again it’s always better to let out customers do themselves since it’s more cost effective and they will stand a greater chance of getting it right first time than us! It’s actually quite easy for clients to do this. We too can offer this service for not much more in most cases if the client prefers.

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