dvd case and a silver memory stick with two blue compact cassettes and plant pots surrounding the wooden flooring
audio tape over a dvd and memory stick on a wooden and leafy background

Audio Tape Repairs

Is your audio tape unplayable or damaged? From precious recordings of wedding ceremonies, cassette shells that need fixing to everyday open air recordings that need to be recovered, we’d love to help you. We love what we do and would be happy to work with you. Just give us a call and tell us what your broken reel to reel or audio cassette issue is.  

Preserve, Share & Enjoy The Supaphoto Way

The best thing you could ever do for your family in three simple steps.

1. Package Up Your Memories

Simply pack your beloved memories and send them to us. Use either our courier collection and return service or send it to us directly via recorded delivery. We’ll also send you a simple, step-by-step welcome pack straight to your inbox for peace of mind during the order process. 

2. Lovingly Converted

We love what we do. Our dedicated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.

3. Share & Enjoy With Your Family

This is where the magic begins, We’ll return all of your original media. Once preserved, you can access them via our easy cloud download service, a simple memory stick or a lovely DVD. Finally, just relax and let those memories flood in. 

No Time For Words?
Watch Our Short Service Video

Not everyone has the time to read pages of text.

That’s why we’re produced this simple overview of our service to you

What's Included?

You’ll receive everything needed to safeguard your memories.

Yes, where collection is applicable, we’ll organise for an easy to understand pre-paid address label to be sent to you. Could not be more simple. There’s also a section in there for you to add notes. 

We know how precious your memories are. It can feel like a big decision. The Supaphoto Welcome Guide explains the process in step by step simple terms. It will also include useful contact details for peace of mind.

We loe what we do. Our dedcated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.

This is where the magic begins. We’ll return all of your original media. Once preserved, you can access your files via our easy cloud download service, on a memory stick or a lovely DVD. Finally, just relax and let those memories flood in!.

Supaphoto Quality

Before we transfer reel to reel tapes or audio cassettes to digital or CD, each tape is initially inspected for damage and repaired as necessary. Our audio transfer technicians will then process each tape using one of number of dedicated decks and software. Put simply, our objective is always to capture your audio recordings as faithfully as possible

Converted, Preserved and Ready to Enjoy

Choose what you’ll get back. Sit back and soak it in!

Digital Download
Memory Stick
DVD in Case

One of Supaphoto's
Proudest Moments

We were so proud to be chosen by the University of Sussex to preserve film director Sir Richard Attenborough’s never-before-seen photographs. This material spanned Richard Attenborough’s extraordinary life and career and is now at the fingertips of students, researchers and the public.

Over the years, we’ve scanned thousands of photographs from prestigious multi album sets going as far back as early 1900’s for famous British politicians, the whole of Sir Richard Attenborough’s  personal collection of never-before-seen photographs, notes and more besides spanning his extraordinary life and career (accepted by Sussex University in lieu by HM Government from the Attenborough family) to thousands of everyday collections of photos from families throughout Sussex.

Proud team

Thousands of Satisfied Customers

Supaphoto Ltd is an established company of almost 20 years with 000s of happy customers

Your Happiness Matters

If you are not satisfied with the results, nor are we. 
That’s the Supaphoto way

Peace of Mind Updates

Yes, we know that it’s important to update you a key milestones in the transfer process.

15 Plus Years of Experience

We’ve converted over a million recordings over time, so you can trust of to take care of you

Audio Tape Repairs

Audio Cassette Tape Repairs

 

We are proud to have repaired and restored many hundreds of audio tapes of the years. 

Typically we see audio tapes that are damaged and broken. Perhaps they are wrinkled, twisted or torn? Sometimes they jam  when you have tried to play them.

We sincerely hope that they aren’t but if they are, there’s no need to worry. We can help there. We’ll do our very best to rescue your audio tapes.

At one end of the spectrum, it could be careful resplicing that’s needed. At the other end it could be something more technically demanding such as sticky tape syndrome. Sticky-shed syndrome is a relatively common condition caused by the breakdown of the magnetic tape.

Sometimes your tapes would have been affected by a non naturally occurring event. It’s not uncommon to receive calls from someone saying that their precious compact cassette with a recording of their grandmother has had tea split over it. Often this was just as they were about to insert it into a cassette deck.

Sometimes this results in a request for an audio tape player repair. 

We’ve also seen the same on many occasions with reel to reel audio tape. Once penetrating the cassette case, it can do a lot of damage if not treated soon enough. 

We offer this service for most formats of audio – including compact cassette, reel to reel (including ¼ inch tape), compact cassette, vinyl record, audio tape, micro cassette, cassette tape and digital audio tape. We are sometimes also asked to look at recovering audio from damaged CDs, though it is not very easy or possible.

We love to repair tapes. One example of such a customer was a family from Newcastle who had audio recordings of their grandfather talking about his role as a machine gunner in the battle of the Somme in 1916. In the recording he gave a riveting and spellbinding account of life in the trenches. Both interesting and sad, it was an honour to have brought this recording back to life.       

Professional Audio Tape Repairs

We’ve also proudly partnered many organisations with the local history audio projects where locals have been interviewed and their memories of the town or village have been captured for future generations to enjoy. Two such examples include Redbridge Council and the local sleepy village of Ditchling in Sussex as part of their oral history projects.

Were were also proudly chosen to digitalise a massive collection of Bob Copper’s reel to reel audio recordings by Sussex University. They include priceless open air recordings of his folk songs being performed live by his family in Sussex pubs in the 50’s and 60’s. That was in the period where pubs had so much lively local human entertainment. It was truly an honour to have been chosen for that prestigious project – Fantastic!

Sometimes we’ve been asked to supply audio cassette tape repair kits or audio cassette tape repair tape, but we don’t supply such things. On balance we’ve learnt that until the issue has been examined, you cannot know if such a kit would even resolve the issue. The repair work type can vary considerably. Nor do we carry out audio cassette tape player repair.  We often see cases where people’s tapes are literally stuck in cassette players too.

Our Audio Repair Services

Whatever your issue, let us take a look and we can give you an estimate to fix the problem where practicable. There’s no need to understand new stuff. A splicing block, cotton swab for pinch rollers and erase heads, a pressure pad – these are complex things for most to grasp. We’ll save you the trouble of getting an audio tape repair kit and starting from scratch to learn how to repair broken tapes.

The great thing is that assuming we’ve been able to resolve the broken audio tape issue perhaps by splicing the tape, you’ll have the opinion of transferring your audio tape to a new digital format such as an MP3 or a WAV file. Your precious family recordings will survive and your grandchildren will be able to enjoy the experience.

Common Questions

Yes we employ audio software which enables us to remove or reduce unwanted background noise or equalise the audio to enhance the human voice of audio cassettes.