Firstly, we promise to speak to you whenever possible. We are not just
another faceless internet company and we take pride in providing a caring,
high quality service coupled with easy to understand explanations (and
no complex forms..) throughout our site.
Supaphoto's Quality of Transfer:
We promise to deliver 1st class transfers. We have spent many years perfecting
the art of film transfer.
When we asked our customers in a recent survey, what was it that they
held to be most important when considering a partner to transfer their
movies, the most uppermost concern was that we treat their family material
with care and attention and that that we transfer the media with the best
quality possible to us.
Supaphoto's Our Safety and Handling:
Our promise extends to taking the maximum of care with your precious material.
On receipt of your films, we log your details immediately and give you
a call to say that they’ve safely arrived. Once we’ve carefully
transferred them, you can either collect or we’ll package them well
and send them by a registered and traceable delivery service.
We don’t promise to be the cheapest but we simply couldn’t
be with the quality of our processes. We do however promise to deliver
a top class service that will add you to the hundreds of happy customers
that have used our company so far.
The promise of a quality transfer is good but not enough for us. We offer
a full suite of options such as editable versions, titles and free picture
covers to enhance your experience.
do we do with your material?
To begin with, once we have logged your details, we’ll contact you
to let you know that your film has arrived safely and to confirm your
Wether your material is magnetic tape only or film with sound that needs
to enhanced in some way, nowadays, it's posssible to do a great deal with
sound that simply wasn't possible in the past. Where possible, we can
reduce hiss or even background noise for example!
your material has visual content,
we capture your material, where necessary, we can adjust elements such
as the saturation of colour (many older films have faded a little), contrast
and even sharpness.
This is especially important with older formats where contrast varies
With our advanced service, adjustments can be made
to reduce a number of errors which are common to older stretched tapes.
Examples include picture jittering, colour or tint errors or colour bursts.
As well as stabilising your video, we might also improve quality using
brightness, sharpness & contrast adjustment controls. These alterations
an enormous difference to the end result.
If you request our attractive, animated visual chapters to help you locate
and play one particular clip, we’ll author your DVD accordingly
along with any helpful titles that you’d like us to add.
Next we’ll invariably customise your DVD by asking you what image
and text you’d like on the cover. This will be the crowning finishing
touch that will make your disc beautiful.
Finally, it is all checked for purpose and quality before being approved
for despatch. As for payment, this is only on completion.
What is the resulting quality like?
Apart from obvious quality that will result out our careful work, we also
use some of the best quality materials such as Grade A CDs/DVDs since
delivering a quality, fault free product is as important to us as it is
Packaging and Presentation.
Your order will be packaged in a protective case. Even the disc itself
is professionally printed on with whatever pictures and text that you
provide us with. We do not charge for this extra service at all.
Why do we do all of this?
Because service is everything and we’ve grown our business steadily