Personalised Service:
Firstly, we promise to speak to you whenever possible. We are not just another faceless internet company and we take pride in providing a caring, high quality service coupled with easy to understand explanations (and no complex forms..) throughout our site.

Quality of Capture:
We have spent many years perfecting the art of film transfer. We have done so with the knowledge that as every year goes by, so does the opportunity to exploit new technologies and hence to even further refine the quality of our cine film transfers.

When we asked our customers in a recent survey, what was it that they held to be most important when considering a partner to transfer their old cine film, the most uppermost concern was that we treat it with care and attention and that we transfer the media with the best quality possible to us.

We have always placed these two concerns at the heart of our operations.

The New Revival Frame By Frame Scannning System
After many months of development, we are now proud to present our new Revival Frame by Frame Scanning System which combined with our new processes, delivers amazing results.

These are available for Standard 8, Super 8 and 16mm Film Formats.

The frame by scanners themselves form only part of the equation since they require to be used with a series of tailor configured broadcast and studio equipment to ensure crystal clear results.

Although our customers have been pleased by our services so far, the feedback following this process release has been nothing short of amazing.

What are the benefits of employing this new technology?

i) Tremendous Definition
By employing our new Frame by Frame Scanner, we scan one film frame at a time to give tremendous clarity.

ii) No Flickering
Our new electronic shuttering mechanism gives absolutely zero flicker in the video. This results in a smoother picture.

iii) We don’t film against a wall!
Your film will accordingly be sharper than elsewhere since we don’t project your film onto a wall and film it!

iv) Fresh Vibrant Colours:
Since the colours of film change over time, where we observe an obvious colour cast in the film, we’ll adjust it accordingly. This, though often time consuming, remains a manual process since we do trust the computers to do as good a job as our own eyes!

v) Care of Your Films
The new transport mechanisms take superb care of your film. This is particularly important when it comes to older films where the need the transport the film gently is vital.

The benefit is that your film will be returned to you in good condition and your understandable concerns that we take great care of your film will be honoured as ever by us.

Safety and Handling:
Our promise extends to taking the maximum of care with your precious material. On receipt of your films, we log your details immediately and give you a call to say that they’ve safely arrived. Once we’ve carefully transferred them, you can either collect or we’ll package them well and send them by a registered and traceable delivery service.

Price:
We don’t promise to be the cheapest but we simply couldn’t be with the quality of our processes. We do however promise to deliver a top class service that will add you to the hundreds of happy customers that have used Supaphoto so far.

Enhancements:
The promise of a quality transfer is good but not enough at Supaphoto. We offer a full suite of options such as editable versions, titles and free picture covers to enhance your experience.

What do we do with your material?
To begin with, once we have logged your details, we’ll contact you to let you know that your film has arrived safely and to confirm your exact requirements.

Should you require them to be transferred in a particular order, we’ll transfer them according to your instructions too.As we capture your material, where necessary, we can adjust elements such as the saturation of colour (many older films have faded a little), contrast and even sharpness.

This is especially important with older formats where contrast varies hugely.

If you request our attractive, animated visual chapters to help you locate and play one particular clip, we’ll author your DVD accordingly along with any helpful titles that you’d like us to add.

Next we’ll customise your DVD by asking you what image and text you’d like on the cover. This will be the crowning finishing touch that will make your disc beautiful.

Finally, it is all checked for purpose and quality before being approved for despatch. As for payment, this is only on completion.

What is the resulting quality like?
Apart from obvious quality that will result out our careful work, we also use some of the best quality materials such as Grade A CDs/DVDs since delivering a quality, fault free product is as important to us as it is to you.

Packaging and Presentation.
Your order will be packaged in a protective case. Even the disc itself is professionally printed on with whatever pictures and text that you provide us with. We do not charge for this extra service at all.

Why do we do all of this?
Because service is everything and we’ve grown our business steadily through referrals.