Our Service Promise
You all the Way:
To begin with, once we have logged your details, we’ll contact you to let you know that your film has arrived safely and to confirm your exact requirements.
Should you require them to be transferred in a particular order, we’ll transfer them according to your instructions too. As we capture your material, where necessary, we can adjust elements such as the saturation of colour (many older films have faded a little), contrast and even sharpness.
This is especially important with older formats where contrast varies hugely.
With video, our advanced service allows adjustments to be made to reduce a number of errors which are common to older stretched tapes. Examples include picture jittering, colour or tint errors or colour bursts.
As well as stabilising your video, we might also improve quality using brightness, sharpness & contrast adjustment controls. These alterations can make
an enormous difference to the end result.
If you request our attractive, animated visual chapters to help you locate and play one particular clip, we’ll author your DVD accordingly along with any helpful titles that you’d like us to add.
Next we’ll invariably customise your DVD by asking you what image and text you’d like on the cover. This will be the crowning finishing touch that will make your disc beautiful.
Finally, it is all checked for purpose and quality before being approved for despatch. As for payment, this is only on completion.
What is the resulting quality like?
Apart from obvious quality that will result out our careful work, we also use some of the best quality materials such as Grade A CDs/DVDs since delivering a quality, fault free product is as important to us as it is to you.
Packaging and Presentation.
Your order will be packaged in a protective case. Even the disc itself is professionally printed on with whatever pictures and text that you provide us with. We do not charge for this extra service at all.
Why do we do all of this?
Because service is everything and we’ve grown our business steadily through referrals.