Why Scan your Images?
1. To stop the deterioration of your prints and slides. Film fades over
time, digital files do not. Preservation is the number one reason people
digitise their photographic memories.
To stop the colour shift, fading, and loss of detail that is occurring
To digitally manipulate and repair images. It’s so easy for you
4. To preserve
and archive your family history for later generations, some
images are irreplaceable. Digitised photos and slides will not deteriorate.
5. To organise
your entire photographic collection on CD or DVD. Images can
more be easily organised into groups on your computer.
- It’s so easy to share the images once scanned with friends and
family over the web.
7. To watch
as a TV Slideshow - With music added, a walk through your family memories
can be so enjoyable and emotional on your home TV!
8. To protect
your collection from disasters such as fire and floods. You can make
several copies, one for storing in another location such as a safety
What’s your usual turnaround time?
A: All scanning work is normally carried out within
7 working days of receiving your order and payment being cleared. The
smaller the order, the faster the turnaround. Larger orders (i.e more
than 500) may take longer in which case we would email you an estimated
How can I help myself?
A: Any negatives must be 2-6 frame strips and clearly
labelled as to which ones should be scanned. We would recommend that
you indicate the ones that need scanning by marking the negative holding
sheet either with stickers or permanent pen, and write a list of which
negatives you want scanned on paper. If you're sending any negatives
which run from 1-36 then we advise you to attach a list of which frame
numbers need scanning. Be aware that this may include frames spanning
What is a Pixel?
A: A pixel is a small square of digital "information".
Millions of pixels combine to make up a digital image. A digital file
with not enough pixels produces a low quality print. A digital file
with enough pixels produces a good quality print
JPEGS OR TIFFS?
A: It's an abbreviation for a Tagged Image File (TIFF).
biggest advantage of saving files in the tiff format is that no information
is lost at all. The downside of tiff files is that the file size is
JPEG or 'Joint Photographics Expert Group' format uses a compression
technique that discards data not key to the display of the image. It
is therefore categorized as a "lossy" file format. Although
millions of colour variations are retained, jpeg compression discards
information on pixel frequency values since certain pixel values may
be averaged to the values of those pixels in its immediately surroundings.
actual level of jpeg compression will affect just how much information
Can I order larger prints or more than one print?
A: Yes, of course you can! Since we mainly charge for
our time and expertise, the costs of any larger or extra prints are
kept down. We pass this benefit on to you the customer.
Do you alter the originals?
A: No, we only take a digital copy from your original.
Your original will be returned to you unmodified.
What do the finished prints look like?
A: At Supaphoto, we use some of the best materials
and equipment to ensure that the finished image looks as best as possible.
We use high quality fine art photographic paper with a average lightfastness
factor of approximately twenty five years. A high percentage of our
customers are returning customers and we aim to keep it that way!
Do you accept every job?
A: No. On extremely rare occasions, we are regrettably
forced to reject certain types of restoration work on account of the
difficulty involved to make a good job of it. For this reason, we ask
that all restoration work be sent with an additional stamped addressed
envelope. In the rare instance that we have to reject the job, we will
use your stamped addressed envelope to send your image(s) back to you.
Please note however, that this is very unusual.