Service Promise - Photo Scanning

Personalised Service:
Firstly, we promise to speak to you whenever possible. We are not just another faceless internet company and we take pride in providing a caring and high quality service.

Quality Of Transfer:
At Supaphoto, we promise to deliver 1st class scanning of your material. We have spent many years perfecting the art of film transfer.

When we asked our customers in a recent survey, what was it that they held to be most important when considering a partner to transfer their old film, one of their uppermost concerns was that we treat their family material with care and attention by transferring the media with the best quality possible.

Safety and Handling:
Our promise extends to taking the maximum of care with your precious material. On receipt of your films, we log your details immediately and give you a call to say that they’ve safely arrived. Once we’ve carefully transferred them, you can either collect or we’ll package them well and send them by a registered and traceable delivery service.

Price:
We don’t promise to be the cheapest but we simply couldn’t be with the quality of our processes. We do however promise to deliver a 1st class service that will add you to the hundreds of happy customers that have used Supaphoto so far.

Enhancements:
The promise of a quality transfer is good but not enough at Supaphoto. We offer a full suite of options such as high resolution scans so that you can make big prints and free picture covers to enhance your experience.

What do we do with your material?
Every slide, photo or negative is scanned using a professional scanner.

For slides especially, we can sometimes also provide an additional professional automatic dust and scratches removal facility such as 'Digital ICE' . This stands for ‘Image Correction and Enhancement’. This technology can identify defects (scratches and dust) independently of the picture data. The resulting defect map is then used to correct the damaged or obscured parts of the image.

The system also automatically checks the lighting and contrast of your images and alters it's settings to compensate for under/over exposed pictures.

Where we choose to, we may even choose to apply a painstaking manual sharpening process to further boost the quality of the final image(s).

All in all, we see our mission as restoring as well as scanning your precious images.

What is the resulting quality like?
Apart from obvious quality that will result out our careful work, we also use some of the best quality materials such as CDs/DVDs since delivering a quality, fault free product is as important to us as it is to you.

Packaging and Presentation.
Your order will be packaged in a protective CD/DVD case. Even the disc itself is professionally printed on with whatever pictures and text that you provide us with. We do not charge for this extra service at all.

What does a slide show look like?
Firstly, if you require a title, just give us the text and images and we’ll do the rest! It will appear at the beginning of the show. Thereafter, your images will appear one after the other, fading in and out for a pleasant transition.

Why do we do all of this?
Because service is everything and we’ve grown our business steadily through referrals.

Slide Scanning Prices and Options